Terms and Conditions

Last updated: July 2026

Welcome to Black Stag Grooming. By accessing or purchasing from our website, you agree to be bound by the following terms and conditions. Please read them carefully.

1. General

These terms apply to all visitors, users, and customers of Black Stag Grooming (blackstaggrooming.com). We reserve the right to update these terms at any time without prior notice.

2. Products

All products are handcrafted in New Zealand. We take great care in the quality of our grooming products. Product descriptions and images are as accurate as possible, but slight variations may occur due to the handcrafted nature of our goods.

3. Pricing

All prices are listed in New Zealand Dollars (NZD) unless otherwise stated. We reserve the right to change prices at any time. Prices at the time of your order will be honoured.

4. Orders & Payment

By placing an order, you confirm that the information provided is accurate and complete. We accept payment via the methods listed at checkout. Orders are processed once payment is confirmed.

5. Shipping

We ship within New Zealand and internationally. Shipping times and costs vary by location and are displayed at checkout. We are not responsible for delays caused by customs or courier services.

6. Returns & Refunds

If you are not satisfied with your purchase, please contact us within 5 days of receiving your order. Items must be unused and in their original packaging. We do not accept returns on opened or used grooming products for hygiene reasons, unless the product is faulty.

7. Intellectual Property

All content on this website, including images, logos, text, and branding, is the property of Black Stag Grooming and may not be reproduced without written permission.

8. Limitation of Liability

Black Stag Grooming is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy. We do not sell or share your data with third parties except as required to fulfil your order.

10. Governing Law

These terms are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.

11. Contact

For any questions regarding these terms, please contact us via our website.